Author: Anonymous
Source: free-articles
July 10, 2004 -- The newest automatic web page generation system using templates for your web site has arrived.
We cater to the Memphis market offering personals, yellow pages, free hosting, web links and a community news and events portal for the community of Memphis, TN. We also offer outsourced 24/7 help desk solutions for your company. We will handle application support, billing, quality control, support, and are available for custom web design work.
We also offer web design services, Search Engine Optimization and Software Architect services.
MemphisWeb (http://www.memphisweb.net/) is a high traffic internet portal for Memphis, TN. We offer high quality information services and database design.
http://hosting.memphisweb.net/
http://yellowpages.memphisweb.net/
http://www.memphisweb.net/
Our sites are powered by PHP and offer cutting edge technology solutions for our clients.
Resume follows:
Blake Billings
Memphis, TN 38120
901. 218.2343
webmaster@memphisweb.net
Skills:
10 years Graphic, quality control, Design, 7 years PHP scripting and programming (PHP 4 / 5), 8 years Photoshop, 4 years Illustrator, 7 years Dreamweaver, 1 year Java, 1 year ColdFusion, 3 years Flash MX, 5 years MYSql,, quality control, 5 years DBA, 1 year Oracle, 2 years JAVA, 1 Year C++, 1 year Sybase, 2 years postgres SQL, LAMP, 1 Year SAP, 3 years SQL, 5 years CSS, 5 years DHTML, E-Commerce, Web Programming,, quality control, 10 years HTML, 5 years JavaScript, 3 years ASP, 1 year ASP .NET, 2 years Perl, 4 years Linux system administration, 10 years publishing experience, 10 years professional photography experience, 18 years Technical Support Experience, 18 years hardware repair, quality control, experience, 20, quality control, years computer instruction experience
Other Skills:
Use Cases, e-business solutions, tech support, all aspects, quality control, of web design, software support, DBA, web architect, E-commerce, online marketing, publishing, photography, layout and design, graphic design, full understanding of software development lifecycle, team lead for small teams, IT Management, Content Management, Document Management, Data Warehousing,
http://www.memphisweb.net/ - Marketed to a high profile position on Yahoo, Dmoz, and Google, site has also been featured in PC Magazine (http://www.pcmag.com/article2/0,4149,383727,00.asp)
http://www.johnmarkshaw.com/ - site designed for a San Francisco photographer
http://coolmadison.com/ - Madison WI Portal.
Education:
University of Memphis - English with a minor in Computer Science
Memphis College of Art - Photography / Computer Arts
Experience:
(02/04-current) FedEx
Webmaster
Webmaster for various projects within FedEx Express division. Contractor.
(01/03-02/04) Flextronics Repair Techician
Repair of Apple Macintosh laptops. Diagnosing and troubleshooting,, quality control, quality control, as well as hardware level repair of apple, quality control, laptop, quality control, computers.
(03/01-12/02) FedEx.com / Global Trade Tools Webmaster
Created an XSL / XSLT web based interface to a third party XML engine to support the dynamic calculation of tariffs, taxes, export licenses, denied party screening and export control numbers for international shipments. Was responsible for all graphic design of the entire project.
(04/96-Current) Ice 9 Designs Webmaster
Responsibilities include technical writing of all documentation, client use cases,, quality control, creation of Frequently Asked Questions for non technical users, software documentation (presented in both technical and non-technical formats), writing software manuals for distributed software, usability consulting, all phases of design, server administration, publicity, online marketing, newsletter management, copywriting, PHP scripting, ColdFusion, ASP, ASP.NET, Flash, Graphic Design, CGI / Perl scripting, online marketing,, quality control, newsletter management, technical writing, and customer retention, search engine optimization and maintaining a stable of 20-30 various content driven sites with members and subscription base. These websites have been both for clients and for personal use. Sites developed range from web hosting services, financial websites, local community portals, corporate websites, and targeted personals sites.
(12/00 - 12/01) Vservers.com Senior Help Desk Technician
As the sole swing shift Help Desk support technician for a large webhosting and dialup provider,, quality control, responsibilities included: Customer Support, resolving web hosting and technical issues for clients via email and phone, customer service, troubleshooting NT and Unix webhosting issues, server maintenance, security, solving scripting issues, and dns issues. 93% first, quality control, call close rate.
(01/98-12/00) Compucom 3rd Tier Help Desk Technician
3rd Tier help desk support for 50 clients, answering inbound product issues as well as general customer service. Support covered software, hardware, network and database issues. 98% First Call close rate. I was responsible for providing support to over 50 companies for their specific apps and configurations.
(05/96-01/98) Quality Control Technician, Sequel INC. Bench Technician / QA
My daily, quality control, responsibilities included diagnostic/support duties for IBM, resolution of hardware and software issues, creating outbound repair estimates, and repairing IBM ThinkPad laptop computers. I was promoted to Quality Control Technician in December 1996. Duties including: ISO 9000 standards ensured on all repaired units, and implementing IBM quality specifications on all repair work. Departmental purpose to increase, quality control, โ€œfirst time fix rateโ€ to 95%, control cost per repair action, control all aspects of shipping, 2nd level help desk customer support, liaisons between technicians and management, and to intercept and correct technical and/or satisfaction issues prior to product shipment.
Certifications:
HelpDesk 2000 Certified Field Support Technician (CFST)
2000
Sysoft Sysoft Certified Advanced Webmaster & EBusiness Architect
1998
Sysoft Certified Webmaster & E-Commerce Architect
1999
IWA Certified Corporate Webmaster (CCW)
1998
CIW Certified Internet Webmaster
1999
CompTIA A+
1996
